Wholesale & Custom Orders
Wholesale Orders
If you’re interested in carrying Hank Player products in your store or boutique, please reach out to us at contactus@hankplayer.com or by phone at 818.856.6079, and our team will get back to you.
Please note that we will need to receive a Hank Player/Parental Unit Inc. Credit Authorization Form faxed or emailed to us before we can add you as a wholesale customer. To obtain a copy, please contact us.
Please note the following about wholesale orders:
- Payment for wholesale orders must be made in full prior to production. Once work has begun on your order, cancellations are not allowed.
- Any return requests on wholesale orders must be made within 48 hours of receipt of merchandise and are subject to a 15-25% restocking fee.
- Due to production lead times and stock availability, wholesale orders may take 2-5 weeks from the time payment is made to delivery.
- Additional shipping charges may be added to your order.
- All wholesale accounts based in California must either provide a California Resale Certificate or pay sales tax on their order.
Custom Orders
If you would like to order any of our existing graphics on a different color shirt or a different style, please feel free to connect with us at contactus@hankplayer.com or by phone at 818.856.6079. We will do everything we can to accommodate your request, but please note this may add to the cost and processing time.
We also offer fully custom orders with brand new artwork/graphics, but please note the following:
- Payment for custom orders must be made in full prior to production. Once work has begun on your order, cancellations are not allowed.
- Since custom orders are made to customer specifications and artwork/graphics and cannot be resold by us, there are absolutely no returns or refunds on custom orders.
- Due to production lead times, stock availability of items, and time to finalize/approve the artwork, custom orders may take from 2-5 weeks from the time payment is made to delivery.
- Additional charges for camera-ready art, screens, and specialty inks may be added to your order.